Mobile / App
This page sets out how cfg77 operates in relation to your account, the transactions you make, and the site content you access. Availability of our services depends on your local law and eligible regions — read these terms carefully before using your account.
cfg77 operates under a policy framework that governs how your account is opened, maintained and closed. Access to our platform is strictly subject to the laws applicable in your location and the eligible regions we serve. If your local law restricts or prohibits online betting and gaming services, you are responsible for understanding that restriction before using this site. We do not represent that access is lawful in every jurisdiction. Where your account involves transactions — whether through bKash, Rocket or Bank Transfer — those transactions are processed subject to the payment conditions shown at the time of the request. We store transaction records against your account and you can view them in your account history at any time. Cookie and data handling practices are described separately in our Privacy section. Any changes to these terms are published on this page and take effect from the date shown. Continuing to use your account after a change is posted means you accept the updated terms. If you have questions about how a specific term applies to your situation, contact our support team before proceeding.
bKash transactions are processed under the payment conditions shown in your account at the time of each request.
Rocket wallet payments follow the same account-level conditions and appear in your transaction history immediately after processing.
Bank Transfer requests are subject to the limits and verification steps shown in the deposit and withdrawal section of your account.
These terms cover four distinct areas of your relationship with cfg77. Understanding which area applies to your situation helps you find the right information quickly. Each area below has its own rules and, where relevant, its own support path.
Covers registration, login, identity verification and account suspension. Rules here apply to every registered account regardless of how you access the platform — mobile browser or desktop. Access remains subject to your local law and eligible region.
Covers all deposits and withdrawals processed through bKash, Rocket or Bank Transfer. Transaction conditions, including any limits shown at checkout, form part of these terms and are visible in your account before you confirm a request.
Covers the games, odds, editorial copy and promotional material published on cfg77. Content is provided for account holders in eligible regions. We may update, remove or restrict content at any time without prior notice.
Services provided by payment processors, game studios or data suppliers operate under their own separate terms. cfg77 is not responsible for third-party policies, outages or decisions made by those services outside our published account controls.
Your account gives you direct access to several practical actions without needing to contact support first. You can review your full transaction history — deposits, withdrawals and adjustments — from the account history section at any time. If a personal detail on your account is incorrect, the profile section lets you submit a correction request; some changes require identity verification steps shown there. Account records are retained for as long as your account remains active and for a period after closure, as required by our operating conditions. If you want to understand how a specific record was generated, or why a transaction appears as it does, you can raise a question through our published support routes. You do not need to accept changes to these terms — closing your account before the effective date of any update is your right, and the process for doing so is in the account settings section.
Open the account history section to see every transaction tied to your account, including bKash, Rocket and Bank Transfer entries, with dates and reference numbers.
Navigate to the profile section of your account to submit a correction. The fields shown there indicate which changes require additional verification before they take effect.
If a term is unclear or you believe a transaction record is wrong, contact our support team with your account reference and the specific item in question. We will respond through the channel you used.
Account closure is initiated from your account settings page. Any pending transactions must be resolved before closure is confirmed; the steps shown there walk you through the sequence.
If this policy raises questions you cannot resolve through your account settings, these are the routes we publish for policy-related contact. Use the route that matches your query type — account access questions are handled differently from transaction disputes.
Start a chat session from the support icon visible on every page of the site. Give your account reference and the policy section your question relates to so we can direct it correctly.
Write to our support address published in the contact section of the site. Include your account ID and the specific term or transaction in question; we respond to the email address registered on your account.
Many policy questions — about transaction records, account status and data held on file — can be answered directly from the help section inside your account without waiting for a support reply.
cfg77 manages account data, cookies and security controls through processes that are visible to you at the account level. We do not share your personal data with third parties outside of what is required to process your transactions or comply with applicable operating conditions.
Account data and transaction records are kept for as long as your account is active and for a defined period after closure. The retention period is shown in our privacy section; you can request a record summary through the account help route.
We use cookies to maintain your session and remember account preferences. Cookie settings are accessible from your browser. Continuing to use the site with cookies enabled means you accept our cookie conditions as published.
Password changes and access controls are managed from the security section of your account. If you suspect unauthorised access, contact support immediately via live chat and follow the account recovery steps shown in the help section.
When we update these terms, the revised version is published on this page with the effective date shown at the top. We may also notify you through the messaging section inside your account for material changes.
These are the policy questions we hear most from account holders in Bangladesh. If your question is not covered here, the support routes listed above are the right next step.
Access to our platform depends entirely on your local law and eligible region. We do not claim that use is lawful in every location. You are responsible for confirming that accessing cfg77 is permitted under the laws that apply to you before opening or using an account.
Transaction-specific conditions are shown in your account at the time you make a deposit or withdrawal request. Your account history also records each transaction with its reference number. If a condition is unclear, contact support with your transaction reference before confirming the request.
Yes. Open the account help section and use the data request option shown there. You can also raise the request through email support by including your account ID. We respond to the email address registered on your account and follow the retention schedule published in our privacy section.
Account and transaction records are retained for a defined period after closure, as required by our operating conditions. The specific retention period is shown in the privacy section of the site. After that period, data is removed from active systems in line with our published schedule.
Updated terms are published on this page with the effective date clearly shown at the top. For material changes, we may also send a notification to the messaging section inside your account. Continuing to use your account after the effective date means you accept the revised terms.
Contact our support team through live chat or email, and include your account reference alongside the specific term or transaction you are querying. We handle policy disputes separately from general account help, so naming the policy section you are questioning helps us route it correctly.